sxs6 Privacy Policy – How We Handle Your Data in Pakistan

1. What Information We Collect

We collect information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from payment providers when you make deposits or withdrawals.

Information you provide directly:

• Full legal name and date of birth — collected at registration and required for identity verification before your first withdrawal.
• Residential address — used for identity verification and account security purposes.
• Mobile number — used for account security, two-factor authentication and support communications.
• Payment method details — JazzCash account number, Easypaisa wallet number, bank account details or card information provided for deposits and withdrawals. Card numbers are handled through encrypted payment processing systems and are not stored in full on sxs6 servers.
• Communications you send us — messages submitted through live chat or email to our support team are retained so we can follow up and maintain service history.

Information collected automatically:

• Device information — the type of device, operating system and browser you use to access sxs6. This helps us optimise the platform for the handsets commonly used in Pakistan.
• IP address — recorded at login and during active sessions for fraud prevention and account security purposes.
• Session data — pages visited, games played, bets placed, time spent on sections of the platform and navigation paths through the site. This is used to improve the platform and personalise your experience.
• Cookie data — see the Cookies section below for details on what types of cookies are used.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

• Account management — verifying your identity, maintaining your account, processing login authentication and enabling you to access your balance, game history and settings.
• Transaction processing — handling PKR deposits via JazzCash, Easypaisa, Raast, Bank Transfer and other supported methods; processing withdrawal requests; maintaining a transaction history in your account dashboard.
• Platform improvement — understanding how players use different game categories, which screens generate friction on mobile devices and which features are most engaged with helps us improve the platform over time.
• Customer support — when you contact our support team, having access to your account history, recent transactions and previous support interactions lets us resolve your query more effectively without you needing to repeat background information.
• Fraud prevention and security — IP logging, device fingerprinting and session behaviour analysis are used to detect unusual activity patterns that may indicate unauthorised account access, bonus abuse or money laundering.
• Responsible gaming compliance — account activity data helps us identify patterns consistent with problematic gaming behaviour, such as unusually frequent deposits, rapid session restarts after losses or time of day patterns. This data supports our ability to offer timely intervention tools to players who may benefit from them.
• Communications — notifying you of changes to our Terms, Privacy Policy or platform, and sending service-related messages such as withdrawal confirmations and security alerts. Marketing communications are only sent where you have opted in or where there is a legitimate basis to contact you as an existing registered player.

3. Payment Data and Financial Information

Given that sxs6 processes real PKR transactions through JazzCash, Easypaisa, Raast, Bank Transfer and card payment channels, payment data receives specific attention in our security and privacy practices.

When you make a deposit via JazzCash or Easypaisa, the transaction is processed through the respective provider's secure API. sxs6 receives confirmation of the transaction amount and a reference number. Your full JazzCash PIN or Easypaisa PIN is never transmitted to or stored by sxs6 — authentication happens entirely within the respective provider's secure environment.

For bank card payments, card data is handled by a PCI-DSS compliant payment processor. sxs6 does not store full card numbers on its own servers. We retain only the last four digits of a card number and the card type for display in your payment history.

Your bank account details provided for Bank Transfer or Raast withdrawals are stored in encrypted form and used only for the purpose of processing your withdrawal requests to your nominated account.

All payment information is associated with your verified account identity. We will not process withdrawals to accounts or wallet numbers that are not in your registered name.

4. Sharing Your Information With Third Parties

We share your information only in the following specific circumstances:

• Payment providers — JazzCash, Easypaisa, Raast, banks and card processors receive the transaction details necessary to complete your deposits and withdrawals. They operate under their own privacy policies and regulatory obligations.
• Identity verification providers — third-party services may be used to verify your identity documents during the account verification process. These providers receive only the specific information needed to complete verification and are contractually restricted from using it for any other purpose.
• Game content providers — if you play games supplied by third-party studios (Slot titles, Fish Games, Live Casino providers), basic session data including bet amounts and outcomes may be shared with the provider for game integrity and support purposes. This data does not include your name or payment details.
• Legal and regulatory requirements — we may disclose information if required to do so by applicable law, court order or regulatory authority. We will only do so to the extent required and will aim to notify you where it is legally permissible to do so.
• Fraud and security services — third-party fraud detection services may receive device fingerprint data and anonymised session data to assist in identifying suspicious activity patterns.

We do not share your data with social media platforms, advertising networks or marketing aggregators.

5. Cookies and Tracking Technologies

sxs6 uses cookies and similar technologies on the platform. Here is a straightforward breakdown of the types in use:

You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies will affect your ability to use the platform normally.

6. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period after closure to meet our legal and security obligations. Specific retention guidelines:

• Account registration data (name, date of birth, contact details): retained for the duration of your account and for five years after account closure.
• Transaction records (deposits, withdrawals, bet history): retained for seven years after the transaction date in line with standard financial record-keeping practice.
• Support communications: retained for two years after the last interaction in the support thread.
• Session and device data: retained for 90 days in identifiable form; anonymised aggregated data may be retained indefinitely for platform improvement purposes.
• Verification documents: retained for the duration of the account and for five years after closure.

When retention periods expire, personal data is securely deleted or anonymised so it can no longer be linked to you as an individual.

7. How We Protect Your Data

sxs6 takes data security seriously. The platform uses HTTPS across all pages and in all API communications, meaning data transmitted between your device and our servers is encrypted in transit. Sensitive data at rest — including payment method details and verification documents — is stored using encryption.

Access to personal data within sxs6's operations is restricted on a need-to-know basis. Support agents can access only the account information necessary to assist you. Payment data is accessible only to roles involved in transaction processing and fraud review.

If you believe your account has been accessed without your authorisation, contact support immediately. We will suspend the account, review recent activity, and help you regain secure control.

No online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your personal information materially, we will notify affected users through their registered contact details as promptly as practical.

8. Your Rights Over Your Personal Data

As an sxs6 account holder, you have the following rights regarding your personal data:

• Access — you can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Correction — if your registered information is inaccurate or outdated, contact support to update it. Note that changes to your registered name or date of birth require identity verification.
• Deletion — you can request deletion of your personal data by closing your account and submitting a deletion request. We will delete or anonymise your data subject to retention obligations for transaction records and legal compliance purposes.
• Restriction — you can ask us to restrict processing of your data in certain circumstances, for example if you are disputing the accuracy of data we hold.
• Portability — you can request your account data in a commonly used, machine-readable format.

To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 72 hours and aim to complete it within 30 days.

9. Children and Minors

sxs6 is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. If we become aware that an account has been registered by a person under 18, the account will be suspended immediately, the data will not be used for any purpose, and any funds associated with the account will be handled in accordance with our Terms of Service age verification procedures.

If you are a parent or guardian and believe a minor has registered on sxs6, please contact support immediately with the relevant account details so we can act on it without delay.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes — particularly changes that affect how your data is used or shared — registered players will be notified via their registered email address or through a notification on the platform at next login.

Minor clarifications or updates that do not affect the substance of how we handle your data will be reflected in an updated "Last updated" date at the top of this document without a separate notification.

The most current version of this policy is always available at sxs6.onl/privacy-policy. Continued use of the platform after a notified policy change constitutes acceptance of the updated policy.